Terms and Conditions
This information forms the Terms and Conditions of your multibuy offer including both Post Office® Travel Money Card and Travel Money.
Please read this Agreement carefully before you place an order with us.
By completing your order, you are confirming that you accept and shall comply with both Terms and Conditions.
This online service is for the multibuy of foreign currency and Post Office® Travel Money Card ("this Service") and is provided for and on behalf of the Website Owner (as defined below) by First Rate Exchange Services Limited, a company registered in England and Wales under company registration number 04287490. First Rate Exchange Services operates as a Money Service Business under supervision of HMRC (Money Service Business licence number MLR-XLML00000110014), and is also an Authorised Electronic Money Institution (Reference number 900412) regulated by the Financial Conduct Authority (FCA), whose registered office is Botanica Ditton Park, Riding Ct Rd, Datchet, SL3 9LL ("First Rate").
This Service is available to UK residents only who are i aged 18 years or over. Purchases can only be made using UK issued payment cards.
Please note that these Terms and Conditions are available only in English and you agree that English shall be the only language used by First Rate to communicate with you during and for the provision of this Service.
By utilising this Service you confirm that you agree to the Terms and Conditions applying to both Travel Money Card and Travel Money. Please see below the Terms and conditions applicable to Travel Money Card and Travel Money separately. These Terms and Conditions apply to this Service.
1. Agreement
By utilising this Service you confirm that you (1) are at least 18 years of age, (2) are the registered holder of the payment card, (3) acknowledge that you have read and understood these Terms and Conditions and (4) agree to be bound by them and to comply with all applicable laws and regulations. You also agree to use this Service to order foreign currency and Travel Money Card for holiday or business travel purposes only.
2. Important Information about the Service
These Terms and Conditions include detailed information about the services provided. You may cancel your Travel Money Card Agreement without penalty and without giving a reason up to 14 calendar days after the date you activate your Card by contacting Customer Services. Please see the details under the Section 14.
Travel Money purchases can only be cancelled before the Travel Money has been dispatched. First Rate, at its discretion, reserves the right to apply a cancellation charge up to the value of £20 per order. Please see full details in Section 19 of the Travel Money Terms and Conditions.
You can find the relevant Fees and Limits when using your Travel Money Card in the Fees and Limit Section 11 of the Travel Money Card Terms and Conditions and for Travel Money, under the Section 16 in the Travel Money Terms and Conditions.
3. Using Your Card
There are a number of transactions that we recommend you do not carry out using your Travel Money Card such as Toll roads, as a guarantee of payment, cruise ships and on-board aeroplanes. You cannot use your Travel Money Card for any UK gambling transactions, any online gambling, money transfers or business purchases. Please see the full list under Section 4 of the Travel Money Card Terms and Conditions below for full details.
Travel Money Card Terms and Conditions
Terms and Conditions
Travel Money Terms and Conditions