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Accessibility Statement

Accessibility statement

We’re committed to making our website easy to use for everyone. This page explains what we’re doing to meet accessibility standards and how you can get in touch if you need support.

Our commitment

At First Rate Exchange Services, we want everyone who visits our website to be able to use it easily. That includes people using assistive technology, screen magnifiers, keyboard-only navigation, or screen readers.

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard. These are internationally recognised standards that help make websites more accessible and inclusive.

What we're doing now

We’re working with a specialist accessibility agency to carry out a full audit of this website. Once the audit is complete, we’ll update this page with details of what we’ve tested, what we’ve fixed, and any improvements we’re still making.

In the meantime, we’ve made sure the site works well with the following:

  • Screen magnifiers
  • High contrast settings
  • Keyboard-only navigation
  • Screen readers and voice commands

Need help using this site?

If you find it hard to use this website, the free My Computer My Way tool from AbilityNet can help. It offers step-by-step advice on how to:

  • Make text bigger
  • Change colours
  • Navigate with a keyboard
  • Use screen readers and voice commands

Visit My Computer My Way

If you need support

If you need help accessing anything on this site, or you'd like to request information in a different format, please contact First Rate Exchange Services:

What we’re doing next

Our full accessibility audit is due to take place in 2026. We’ll update this page with the results and a timeline for any improvements that need to be made.

We know accessibility is an ongoing process. And we’re committed to making sure this website works for everyone.

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